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Expense Trackello FAQs

What is the Expense Trackello power-up?

Expense Trackello is a paid power-up that allows you to keep track of expenses and invoice amounts in each card! Simply add all your line items to our easy-to-understand checklist format to make it easy to give quick answers in your next budget meeting or monitor at a glance.

Here is the post all about the Expense Trackello power-up!

You all have been lovely submitting your questions, comments and suggestions since I created this power-up, and I’m so grateful. I have compiled a few of the most frequently asked questions here.

Expense Trackello FAQs

  • How do I manage my subscription and account?
  • How do I access my Stripe customer portal?
  • What is Team: Solo Admin? Why are they charging me?
  • I disabled the Expense Trackello power-up. Why am I still being charged?
  • Adding a currency
  • Can I copy my card total?
  • Request: Expense list summary
  • Request: Can Expense Trackello integrate with QuickBooks?

How do I manage my Expense Trackello subscription and account?

I wanted to put the power in your hands regarding your account and subscription. Therefore, everyone has access to their own Stripe customer portal.

In the portal you can:

  • View you billing history
  • Upgrade/Cancel your subscription
  • Update your billing address
  • Payment methods
  • View when your plan renews

How do I access my Stripe customer portal?

  1. With Expense Trackello enabled on your board, click into any card.
  2. Click “Expense Trackello” from the menu on the right.
  3. Click “Start/Manage Subscription” from the options.
  4. You will be sent to your Stripe portal. That’s it!
Step 1
Step 2

What is Team: Solo Admin? Why are they charging me?

Expense Trackello was created and owned by Team: Solo Admin. You will see Team: Solo Admin in your Stripe subscription reminders, receipts, and notification as the company.

I am the founder of the Team: Solo Admin blog. A blog which strives to provide a space for administrative professionals to share ideas, tips, and experiences with each other.

I disabled the Expense Trackello power-up. Why am I still being charged?

Disabling the power up is not cancelling your subscription. To cancel or otherwise change your subscription, you will need to do that via your Stripe customer portal [tag link].

Adding a currency

If you need a currency not currently available, just send me an email at trackello@teamsoloadmin.com. I’m happy to add the currency you need.

Can I copy my card total?

Yes! Click the number next to the “List Totals” and it’s automatically copied to your keyboard.

Request: Expense list summary

Thank you for your wonderful suggestions and request for this feature. This feature is currently in development. I’ll update this and specifically those who have asked as soon as it’s ready!

Request: Can Expense Trackello integrate with QuickBooks?

Unfortunately, it cannot.

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